Shipping & Returns
Shipping
L’archive du collectionist offers free standard delivery on orders above 500 €. Please use the code: FREESHIPPING500 at checkout.
Belgium 1 - 4 business days
Europe 3 - 6 business days
Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.
For ORDERS outside Europe please send a message via our contact form t so we can find the easiest carrier and adjusted price.
Returns
You have 7 days from when your order is delivered to submit your return. They must be sent in their original condition (packaging, accessories, tag, etc.), You must Submit the return by sending an message via our contact form. After approval you have another 2 days to send the item back.
We do not refund money back but you will receive the amount of money on a giftcard. These giftcards are valid for 1 year. Return costs are not funded by us.
The Product(s) must be returned to the address that will be given via email.
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Product(s) are borne by the sender.
In order for the customer service to accept the return, the Product(s) must be returned in full condition in its original packing, undamaged, with its label attached,, accompanied by all of its accessories.
L’archive du collectionist cannot be held responsible in the event of loss, theft or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.
On receipt of the Product(s) returned by the Customer, the customer service shall send a confirmation of receipt of the Product by e-mail.