FAQs
What is Vintage?
Be aware all our items are vintage, we try to recover them and give them a second life, however be aware these items are not new. Every collectors item is carefully selected to give you pleasure for years, prolonging the lifespan of each item by giving it a new purpose. We try to select items with high quality and good materials that lasts for a very long time in good condition.
We label the items from 4 tot 2 stars to explain the state of the piece.
4 - no visible marks , items are unworn
3 - Very good condition, there can be marks but they are not visible.
2 - These items can have marks for example leather that has been used, little scratches
What locations do you ship to?
Please see our list of locations which we currently ship to below. We hope to add more locations very soon, so please sign up to our newsletter here to be the first to hear about future expansion.
Europe
Can I shop online outside of my location of residence?
If you would like to order something while you are abroad, change the shipping location to match your current location and provide a local delivery address.
How do I track the status of my order?
While your order is being packed and processed, you’ll see ‘In Progress’ in your Order History. Once your order has been shipped, we will send a shipping confirmation email to let you know. This will include a tracking link for your parcel, so you can follow its progress from us to you.
Can I make any changes to my order now it has been placed?
Once your order has been placed, it is not possible to amend/add any items included in the order or change the recipient details or delivery address. However it may be possible to cancel the order, if you contact us. send an email to info@larchiveducollectionist.com
Where do I add my discount code?
On the Shopping Bag page, you’ll see ‘Got a promotion code?’ under Order Summary. You can enter the code here before proceeding to Checkout. If the code isn’t working, please check it has been spelled correctly and no extra spaces or characters have been added. Please note that we don’t currently accept Gift Cards online.
How do I establish a collaboration with L’archive du collectionist as an influencer?
It’s always great to hear from people who are inspired by the pieces we create. If you would like more information about who we are and what we value please contact us. send email to info@larchiveducollectionist.com